Are you lying in bed at night, thinking of ways to improve the service to your customers?  Have you communicated this to all your employees to the point where it is part of them?  Are you all obsessed with being the best?

How about working, practicing a sales call?  Sounds to simple to me.  Yet, sometimes the answer is really simple and it leads to great results.  Let look at some fundamentals.  Let take a look at this lead in chapter for Coach Manny's new book on "How to Create Consistent Sales Success."  Available in September.